Conditions of use

Welcome to our website. We provide our services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please take notice of our conditions.

Privacy

We respect your privacy and all the legal frameworks applying to online activities. To understand our practices, please review our Privacy Notice, which also governs your visit to our website.

Electronic communications and interactions

When you visit NordicCell.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We normally communicate with you by e-mail or through our site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications are in written form.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of NordicCell ApS or its content suppliers and protected by international copyright laws.

Trademarks

NordicCell’s trademarks – name, logo etc. – may not be used in connection with any product or service that is not NordicCell’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits NordicCell. The same applies for other trademarks that appear on our site.

Licence and site access

NordicCell permits you to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with clear written consent from NordicCell ApS. This license does not include any resale or commercial use of this site or its content; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its content; any downloading or copying of account information for the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without clear written consent from NordicCell ApS. All these provisions and all other aspects related to these matters are regulated by Danish and international law.

Your membership account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. NordicCell ApS reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion.

Reviews, comments, emails and other content

Visitors may post reviews, comments and other content and submit suggestions, ideas, comments, questions or other information, provided the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.”

You may not use a false e-mail address, impersonate any person or entity or otherwise mislead as to the origin of a card or other content. NordicCell ApS reserves the right to remove or edit such content but does not regularly review posted content.

Unless otherwise indicated, if you do post content or submit material, you grant NordicCell ApS and its associates a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media. You grant NordicCell ApS and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify NordicCell ApS or its associates for all claims resulting from content you supply. NordicCell ApS has the right but not the obligation to monitor and edit or remove any activity or content. NordicCell ApS takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of loss – incoterms

All items purchased from NordicCell ApS are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items passes to you upon our delivery to the carrier according to Incoterms 2010, CPT.

Product descriptions

NordicCell ApS and its associates attempt to be as accurate as possible. However, NordicCell ApS does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by NordicCell ApS itself is not as described, your sole remedy is to return it in unused condition. 

Warranty

As a distributor, NordicCell ApS carries a limited responsibility for the products. Basically, the maker of the individual product guarantees the product either according to the law or according to the maker’s own set of warranties. Normally, all products will be issued with a specification of the warranty.

NordicCell ApS and its partners will at any time adhere to all legal requirements related to product responsibility, warranty and claims.

Warranty does not apply if:

• The warranty period is expired 
• The product label is broken, removed or illegible 
• The lot no./serial number label is missing or unrecognizable 
• The product has been modified or repaired by any unauthorized service centre or personnel 
• The defect was caused by abuse, improper use, storage or actions in any way not conforming to the instructions in the product manual(s) or by environmental conditions more severe than those specified in the manual and specifications 
• The defect was caused by Force Majeure

Applicable law

By visiting NordicCell.com, you agree that these Conditions of Use are governed by Danish law, without regard to principles of conflict of laws, and that any sort of dispute that might arise between you and NordicCell ApS or its associates is subject to Danish law.

Disputes

Disputes are sought to be solved through dialogue.

In case disputes cannot be settled out of court, they will be taken to a Danish court of law following normal Danish law procedures and with Copenhagen (Denmark) as legal venue.

Site policies, modification and severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to NordicCell.com. We reserve the right to make changes to our site, policies and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions:

Questions regarding our Conditions of Use, Privacy Policy or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: info@nordiccell.com

Misuse of the site

You may not use the Site for any purpose which is unlawful, abusive, libellous, obscene or threatening.

Changes

The information, material and content provided in the pages of this Site may be changed at any time without notice. We may make changes to these Terms and Conditions at any time without notice to you by updating the posting of the Terms and Conditions.

Disclaimer

General disclaimer

Prices may change without prior notice.

While NordicCell strives to keep vital stock at all times, the company shall not be liable if or when stocks are depleted. Correspondingly, certain products are made to order and will therefore not be in stock.

Freight and delivery is handled by third party companies (TERMS AND CONDITIONS)

Legal Disclaimer

While NordicCell ApS is always trying its utmost to make sure all information on this website is reliable and accurate, NordicCell ApS does not endorse, approve or certify such information, nor does it guarantee timeliness, completeness or accuracy of such information.

Certain links on this website lead to content on external websites that are maintained by a third party, which NordicCell has no control over. NordicCell does not guarantee the accuracy of the content on these websites.

For product or service complaints, please contact us here

Email disclaimer

This email/article and any attachments to it may be confidential and is intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of NordicCell ApS

If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone.

Please contact the sender if you believe you have received this email by mistake.

Article disclaimer

Any views or opinions expressed within this article are solely those of the author and do not necessarily represent those of NordicCell ApS

Return Policy

When filing a complaint or returning erroneously ordered items, you contact a member of our staff at info@nordiccell.com within 14 days of receiving the product.  

The return request must be approved by us after which we will send a confirmation with further information on how to handle the products in order to avoid problems or misunderstandings.

Erroneously ordered products are credited with 80 percent of the sales amount.

Once the product has been returned, its condition will be assessed before the customer is credited.

The following criteria for returns must be met:

The product must be returned in its original packaging. Erroneously ordered products must be returned within 14 days after receiving them. Damaged products or products that have been written upon are not credited except by special agreement. All labels must be intact and affixed to the product. Seals must remain unbroken. The product must be returned in as-new and re-sellable condition.

Shipping info

NordicCell strives to deliver as soon as possible.

Shipments/invoices are subject to VAT (25%) within the Danish country limit.

We deliver worldwide and try hard to find the cheapest delivery method. Shipping choice depends on the on the type of shipment requested. NordicCell normally uses the forwarder DHL Express. Customers are welcome to use their own forwarder, which shall be stated on the request order, including correct forwarder and customer ID.

Customers are also requested to state whether the shipment is urgent. This will, however, increase the shipping costs.  All shipments are ex works.

Within Danish territory, the shipment is next day (except smaller islands by ferry connection) if goods are in stock and the order is placed before 12.00 pm.

Shipments to other countries are approx. 2-5 business days. The order confirmation will be provided with the estimated time of shipment date.

Delivery address that differs from the invoice address is also possible.

Shipments within the European countries need a valid VAT number, which should be stated in the order request. Otherwise the invoice will be subject to applicable VAT in Denmark.

Payment information

The buyer shall make all payments without deduction according to the payment terms stated on the invoice. If due payments are not received in time, NordicCell reserves the right to cancel or postpone further deliveries until payment has been received.

Bank information is stated on the invoice with either the DKK or EUR account to be used.

Bank information:

EUR Account:

Nordea Denmark

Account: 2252 – 5036313600

SWIFT: NDEADKKK

Iban: DK2320005036313600

DKK Account:

Nordea Denmark

Account:  1726 – 0758945561

SWIFT: NDEADKK

Iban: DK7020000758945561